By definition, an ombudsperson is a role whose focus is neutral and impartial conflict resolution. They typically operate independently from the university and has no official or formal decision-making capabilities. Ombudspersons have been referred to as the “conscience of the university” -- working within campus communities to resolve conflict through identifying systemic issues and trends while focusing on fair treatment of individuals. These campus offices are also important partners with divisions of student affairs and college student educators. In this episode, Dr. Heather Shea speaks with four folks who serve as campus ombuds to learn more.
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