S8:E26: Remote Work, Low-Cost Staffing, and the PIP Fight

Jay Ruane and Seth Price explore the dilemma of maintaining firm culture and accountability in a post-COVID, remote world. Jay is considering implementing "anchor days" to bring the team together periodically. They debate the viability of staffing low-cost, in-office receptionist/utility roles in different geographical markets, noting how AI displacement is creating a pool of experienced, non-legal candidates. The discussion pivots to internal struggles with delegation and accountability, highlighted by an employee who refuses to sign a PIP, forcing the owners to consider redesigning the role around the 70% of the job the employee excels at. 

Is remote work killing your firm? Find out if "anchor days" are the necessary solution to fix accountability and culture slippage.

#RemoteWork #LawFirmOperations #StaffAccountability