106 - Caitlin Kamm (Head of People Growth, Envoy) on why it's impossible for HR to make everybody happy

Caitlin Kamm (Head of People Growth, Envoy) joined us on The Modern People Leader.

We talked about why it’s impossible for people teams to make everybody happy, Envoy’s focus on inclusion, and why organizations needs to focus on their EVP.

Timestamps:  

(2:08) Good news stories

(7:20) Going from law to HR

(13:30) What Envoy does

(15:05) Why we should be jealous she gets to work at Envoy

(23:10) It’s impossible for HR teams to make everybody happy

(28:22) Envoy’s EVP is around community and collaboration

(30:24) Bringing levity back to the workplace

(31:00) Figuring out how to leverage both in-person learning experiences and creative practices

(33:00) What they’re doing on the survey side of things

(36:00) Focusing on inclusion

(40:40) Tracking participation of ERGs

(42:16) What Hybrid means for Envoy

(51:37) The value of eNPS

(54:30) Rapid fire questions

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