Driving DE&I During the Pandemic and the Hidden Value of Kindness

In this episode of the HR Leaders podcast, I'm joined by my guest Shuchika Sahay, Global Chief Human Resources Officer at Firstsource.

Episode highlights

00:00 - Intro

00:54 - Her journey into HR

05:01 - What attracted to her to a role at Firstsource

06:24 - What is Firstsource?

08:37 - Her experience starting as a CHRO during a pandemic

10:18 - Their DE&I efforts & training programs

12:14 - Proud to be featured in Bloomberg Gender-Equality Index

14:39 - How small wins can make a big impact on diversity

15:39 - How they harness employee resource groups

18:28 - The challenges she's learnt from over her 20-year career in HR

24:49 - The pandemic brought kindness

27:13 - CHRO skills needed for success

29:51 - Her thoughts on HR tech

23:31 - HR Leaders Quick-fire Round

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