Martin Lewis speaks to Britain's biggest energy boss about prices, smart meters and more
Mar 27, 2025
auto_awesome
Greg Jackson, Founder and CEO of Octopus Energy, shares his expertise as he tackles pressing queries about rising energy prices and smart meters. He discusses the recent 6.4% increase in energy costs and offers strategies for consumers considering fixed rates. The conversation dives into the profit margins in the energy market, highlighting stark differences between suppliers and retailers. Jackson emphasizes the importance of transparency in energy pricing and the challenges posed by smart meter implementation, aiming to empower consumers amid these complexities.
The recent rise in the energy price cap by 6.4% prompts consumers to consider switching to cheaper fixed tariffs for potential savings.
There is a significant disconnect between energy retailer profits and the rising prices consumers face, raising concerns over market fairness and necessary reforms.
New financial tools like a two-year interest-free purchasing credit card can help consumers manage expenses wisely if used responsibly to avoid future debt.
Deep dives
Energy Price Cap Increase
The energy price cap is set to rise by 6.4% starting April 1, bringing average costs from £100 to £106.40. This increase follows previous rises of 1.2% in January and 10% in October, resulting in a total price increase of about 18% since last summer. The cap applies to customers on the standard tariff, affecting those who have not fixed their prices or opted for a special deal. Those using more energy will see a larger increase in bills compared to lower usage customers.
Options to Mitigate Rising Costs
To counter the anticipated price rise, individuals are encouraged to consider switching to the cheapest fixed tariffs available. Currently, some fixed options are about 6-7% cheaper than the current price cap, potentially offering savings of 13-14% in the near future. Consumers can lock in these rates for peace of mind, but they should be aware of early exit penalties, typically between £25 to £50 per fuel. Companies like British Gas offer fixes that enable customers to switch between their tariffs without incurring exit penalties.
Understanding Price Fluctuations and Market Predictions
Discussions highlight a common misconception regarding fixed tariffs and the price cap, emphasizing that the cap is based on past wholesale rates, not current prices. While the price cap may rise, the costs of fixed tariffs are influenced by future predictions and can often remain lower. This market variability means that consumers might benefit by securing a fix while prices are relatively lower and avoiding the uncertainty of market fluctuations. Predictions suggest potential drops in wholesale prices if global situations, like the peace in Ukraine, stabilize.
Energy Market Dynamics and Company Profits
The podcast discusses the profitability landscape in the energy market, with retailers like Octopus Energy facing tight margins due to regulatory caps. Contrastingly, global gas and oil companies are reported to make substantial profits, leading to public outcry over rising consumer prices amid reported record earnings from those companies. This reflects the disconnection between retail prices and the profits made further down the supply chain, prompting calls for market reforms to ensure fairer prices for consumers. Consumers may not realize the complexities of energy pricing, especially concerning standing charges and fixed costs.
Utilizing New Financial Tools for Smart Spending
The introduction of a two-year interest-free purchasing credit card from M&S Bank offers consumers an opportunity to make planned, affordable purchases without incurring debt. This card stands out by guaranteeing the full 24-month interest-free period upon acceptance, a significant improvement over existing 0% cards which often feature variable terms based on customer eligibility. Individuals are advised to use this tool wisely, ensuring they adhere to repayment schedules to avoid later inflated interest rates. It is emphasized that borrowing should only occur for necessary expenses rather than for short-term financial gaps.
Martin Lewis puts YOUR questions to Greg Jackson, the boss of Britain’s biggest energy retailer Octopus. Smart meters, profits, standing charges & will prices EVER drop? Plus with energy prices going up by 6.4% next week, is now the time to fix? To get in touch, email martinlewispodcast@bbc.co.uk.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode