

Grace in Business | Ep 575
11 snips Aug 10, 2023
Discover why maintaining grace in business is crucial for success. Uncover the pitfalls of burning bridges and how a positive attitude can lead to better financial outcomes. Learn from personal stories about the impact of patience and perspective in professional interactions. Emphasizing the importance of constructive feedback and a supportive environment, this discussion reveals how negativity often overshadows valuable lessons in business.
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Grace in Business
- Burning bridges makes you less money.
- Respectfully walk away and avoid talking smack, there are ways to disagree without burning bridges.
The Scowling Hostess
- Alex Hormozi illustrates how one negative interaction, like a scowling hostess, can ruin a customer's entire experience.
- This highlights how seemingly small negative actions by employees can impact a business's reputation and success.
Imperfect Businesses
- Businesses are imperfect because they're run by humans, who are also imperfect.
- Employees will make mistakes; approach negative situations with this understanding.