How I Made it in Marketing cover image

How I Made it in Marketing

Go-To-Market Strategy: The voice of your customers should lead your marketing strategy (episode #118)

Nov 19, 2024
In this conversation with Allyson Havener, CMO of TrustRadius, the focus is on the importance of customer voice in shaping marketing strategies. She emphasizes that success in marketing means understanding what customers say when you're not there. Allyson shares insights on creating categories, the mantra 'done is better than perfect,' and the necessity of aligning marketing initiatives with revenue goals. She also discusses the vital collaboration between marketing and sales, making customer feedback a cornerstone of effective marketing.
50:00

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Understanding customer pain points through collaboration with sales teams enhances marketing strategies and addresses objections proactively.
  • Creating a new market category requires significant time and investment, alongside a deep understanding of product-market fit for success.

Deep dives

The Importance of Listening to Sales Feedback

Understanding the challenges faced by the sales team is crucial for effective marketing strategies. By directly engaging with sales professionals, marketers can identify specific objections and pain points that prospects face during the purchasing process. This proactive approach allows for the development of messaging and marketing strategies that address objections before they arise, ultimately leading to smoother sales conversations and increased effectiveness. The emphasis here is on building a collaborative environment between sales and marketing to ensure both teams are aligned on overcoming obstacles and achieving success.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode