Technology can’t replace compassion, but it can amplify it.

In this powerful episode of Drag & Drop, Sam Riggleman shares how The Luke Commission (TLC) built Luvelo, a mobile-first enterprise suite transforming healthcare delivery across Eswatini and beyond.

What began as a few spreadsheets and manual processes evolved into one of Africa’s most advanced low-code healthcare ecosystems, 40+ live applications, zero-downtime deployments, and a multi-tenant architecture built entirely on OutSystems.

Sam shares the deeply human story behind this transformation, how a small, purpose-driven team leveraged technology, AI, and relentless compassion to save lives, empower local developers, and deliver care to thousands of underserved communities.

In this episode:

🔘 How The Luke Commission scaled compassionate care through OutSystems.
🔘 Why operational efficiency can save more lives than any medicine.
🔘 How 4 years of continuous innovation shaped the Luvelo ecosystem.
🔘 The power of empowering local teams for lasting impact.
🔘 How AI and Agent Workbench are redefining healthcare workflows.

A story of purpose, innovation, and humanity proving that low-code and AI can drive change where it matters most.

Tell us what you loved about this Episode.

Website: itracrecruitment.com
Contact: Feroz Khan

THIS EPISODE IS BROUGHT TO YOU BY ITRAC.

ITRAC is the only global staffing firm solely focused on Low-Code enablement, empowering organizations through expert Staffing, Recruitment, One-of-a-kind Training, and CoE Advisory.

We don’t just help you hire, we help you build, train, and scale.

As the only firm dedicated exclusively to Low-Code, we provide both contract and permanent professionals to organizations worldwide.

But talent is only part of the equation. That’s why we also deliver tailored training programs to upskill your team, whether they're new to Low-Code or looking to deepen their expertise, so they can hit the ground running and deliver results faster.

With unmatched industry insight and deep platform expertise, we support our customers through every phase of their Low-Code journey, from hiring to training to long-term success.

Whether you're building your team, scaling delivery, or planning your next career move, we’re here to enable your success.

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