The AI in Business Podcast

Turning Healthcare Innovation into Real Patient Impact - with Brad Kennedy of Orlando Health

Jul 14, 2025
Brad Kennedy, Senior Director of Business Solutions Strategy at Orlando Health, discusses how healthcare leaders can leverage emerging technologies to enhance patient care. He emphasizes the growing federal focus on patient experience and the importance of small wins in AI-driven clinical support. The conversation delves into barriers to technology adoption, including provider trust and the need for collaboration. Kennedy also highlights the critical balance between utilizing patient data for innovation while maintaining privacy and transparency to foster trust.
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INSIGHT

Building Trust Through Communication

  • Trust in healthcare AI depends on clear communication about patient data use and safety.
  • Minimizing data use and rigorous security review are essential for patient trust in technology.
ANECDOTE

Personal Story of Trust in Care

  • Brad's personal experience with his son's gene therapy underscores the importance of patient-provider trust.
  • Human decisions in healthcare often hinge on trust and clear communication from providers.
INSIGHT

Balance in Data De-Identification

  • De-identification must balance removing identifiers and retaining key demographics for meaningful clinical context.
  • Many studies use attributes like age and disease state instead of identifiable personal information.
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