#PTonICE Daily Show
Episode 1802 - SHOW, don't tell
Aug 29, 2024
Alan Fredendall, the Chief Operating Officer of ICE, dives into the art of demonstrating value in physical therapy. He emphasizes the importance of showcasing patient progress rather than just documenting it. Alan advocates for measurable outcomes that illustrate the quality of care, helping practitioners stand out in a competitive market. He promotes a 'show, don't tell' philosophy to enhance patient connections and improve reimbursement justifications. Tune in for insights on effective communication and practical strategies for elevating therapy practice!
16:00
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Quick takeaways
- Demonstrating patient progress through measurable outcomes is essential for effective documentation and justifying quality of care in physical therapy.
- Focusing on patient experiences and word-of-mouth marketing cultivates a positive reputation, differentiating practices in competitive healthcare markets.
Deep dives
The Shift from Telling to Showing in Physical Therapy
Focusing on demonstrating progress rather than merely reporting it is crucial in physical therapy. The importance of effective documentation lies in showcasing patient improvements through measurable outcomes, such as the degree of shoulder flexion achieved after treatment. Instead of writing extensive narratives about patient progress, efficient documentation should highlight significant changes using simple, clear metrics. This approach not only makes documentation more manageable but also provides a solid foundation for justifying the quality of care provided.
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