The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 802: SaaS + AI: It’s Time to Move Much Faster with SaaStr CEO and Founder Jason Lemkin

67 snips
May 21, 2025
The podcast dives into the urgent need for businesses to adapt quickly to the AI-driven transformation within the SaaS industry. It highlights real-world examples of AI improving sales, customer support, and coding productivity. A spotlight is placed on Palantir's impressive growth thanks to enterprise AI, contrasting it with slower traditional companies. Listeners are urged to rethink strategies, reskill teams, and innovate relentlessly to stay competitive. The discussion emphasizes that it's time to push boundaries or risk being left behind.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ADVICE

Work Harder to Compete

  • If your team is slow and less engaged, your fast-moving AI-first competitors will win.
  • You must find ways to make your team work harder and more relentlessly to compete today.
ANECDOTE

AI Threatens Sales Reps

  • Jason received an email from a human SDR, but he predicts AI will outperform 80% of sales reps by next year.
  • AI-written emails will be more personalized and effective, putting many sales reps at risk of losing jobs.
ANECDOTE

Poor Human Support vs AI

  • Jason recounts an unprofessional support email from a human at a $10 billion company, showing poor personalization.
  • He predicts that mediocre human customer support roles will be replaced by AI agents rapidly.
Get the Snipd Podcast app to discover more snips from this episode
Get the app