CX Passport The one where she transforms lives…one customer at a time - Desirree Madison Biggs E63
What's on your mind? Let CX Passport know...
🎤Head to Hawai’i to learn about CX, Coaching, Airbnb…and dial-up(!) in “The one where she transforms lives…one customer at a time” Desirree Madison Biggs CX Passport Episode 63🎧
✅Where do you start a CX program? "Start where you can!"
😍Living on the beach in Hawaii
👩🍳The CX career Recipe - Fixing Things, Passion and Risk Taking
🙋♀️What it's like to drive CX at Airbnb
💡Do you want customer insight? "Go make friends with the support organization"
👂Ever wonder what stories customer support hears at Airbnb?
🤩The one most memorable Airbnb experience - Sonoma. Wow...people live like this?!
💗How does a coaching practice and customer experience relate to each other?
Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.
Episode resources:
Desirree Madison-Biggs: www.linkedin.com/in/feedbackdiva/