The Josh Bersin Company

Agentic AI: The AI Agents That Will Change Our Companies E182

Sep 6, 2024

Discover the revolutionary world of agentic AI, where intelligent systems perform tasks like composing emails and recruiting on our behalf. These digital teammates can transform workplace dynamics and enhance productivity. Learn about the vital need for training and governance to manage this new technology effectively. Explore the challenges and ROI potential, as businesses adapt to integrate these advanced agents into their operations, reshaping the tools we use daily.

19:43

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Quick takeaways

Agentic AI empowers systems to automate tasks like email composition and course building, significantly altering operational workflow in companies.

These AI agents are positioned to maximize recruitment efficiency by handling administrative tasks, allowing human recruiters to focus on cultural fit.

Deep dives

Agentic AI and its Functionality

Agentic AI represents a new wave of artificial intelligence capable of taking actions on behalf of users, moving beyond just generating text. These AI systems can automate tasks like sending emails, managing workflows, and compiling training materials, acting much like an employee. For example, in learning and development, an agent can manage course creation steps, from communicating with subject matter experts to publishing the final product in a learning management system. This automation transforms the way businesses operate by allowing AI agents to handle repetitive tasks that previously required significant human input.

The Rise of Agentic AI: Transforming Workplaces with Intelligent Agents

17min

Unlocking Agentic AI: Challenges and ROI Insights

2min

Agentic AI is the next big wave in AI, where AI systems and chatbots can take actions on our behalf. These agents can perform tasks such as composing emails, creating documents, building courses, and even recruiting. They can be seen as virtual employees or teammates that can be trained and managed. These agents will change the technology landscape and the stack of tools in our organizations. They will require onboarding, training, and governance to ensure they are effective and secure. And Agentic AI has the potential to improve productivity and provide measurable ROI.

Keywords agentic AI, AI systems, chatbots, virtual employees, virtual teammates, training manager, recruiting agent, technology landscape, productivity improvement, measurable ROI

Takeaways

Agentic AI allows AI systems and chatbots to take actions on our behalf, performing tasks such as composing emails, creating documents, building courses, and recruiting.
These agents can be seen as virtual employees or teammates that can be trained and managed.
Agentic AI will change the technology landscape and the stack of tools in organizations, requiring onboarding, training, and governance.
These agents have the potential to improve productivity and provide measurable ROI.

Chapters

00:00 Introduction to Agentic AI 01:11 Agentic AI in Training Management 05:56 Agentic AI in Recruiting 09:03 Onboarding and Training Agentic AI 12:08 Changing the Technology Landscape with Agentic AI 16:31 Measuring the ROI of Agentic AI

Additional Information

AI Agents, The New Workforce We’re Not Quite Ready For

Artificial Intelligence in HR: Certificate Course From The Josh Bersin Academy

Introducing Galileo, The World’s First AI-Powered Expert Assistant For HR

Autonomous Corporate Learning Platforms: Arriving Now, Powered by AI