How I Work BEST OF: Atlassian’s Dom Price says ‘difficult conversations’ can be easy if you know how
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Jul 9, 2025 
Dom Price, Work Futurist at Atlassian and former Director at Deloitte, shares powerful insights on tackling difficult workplace conversations. He discusses two common pitfalls that complicate dialogues and offers practical tricks to ease anxiety. Dom emphasizes the importance of psychological safety, encouraging listeners to prepare thoughtfully yet avoid overthinking. He reframes tough discussions as growth opportunities and highlights the significance of honest feedback and empathy in communication, making difficult talks more manageable and productive.
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Dom's Workshop Hesitation Example
- Dom hesitated to speak up in a workshop fearing negative perception and avoided interrupting.
- Later, he shared feedback, realizing speaking earlier could have improved outcomes.
Psychological Safety Reality Check
- Psychological safety is about actions, not just words people say to create 'safe spaces'.
- Cancel culture and unclear expectations have increased fear around difficult conversations.
Reframe and Ask Open Questions
- Approach difficult conversations as normal discussions, not 'difficult conversations' to reduce fear.
- Use curiosity-driven open questions to invite dialogue and perspectives for better understanding.