Jim Kelly, executive assistant to Michael Hyatt, shares his expertise in maximizing the potential of executive assistants. He dives into essential communication rhythms that bolster partnerships and highlights tools like TextExpander for efficient messaging. Listeners learn about the crucial task of 'calendar proofing' and the best practices for managing inboxes. Jim emphasizes the importance of delegation to truly leverage an EA's skills, ensuring leaders can focus on growth while saving invaluable time.
Executive assistants significantly enhance productivity by managing low-leverage tasks like email organization and expense tracking, allowing leaders to focus on high-impact activities.
Effective communication and the integration of personal tasks into the assistant's role create a balanced partnership, improving both professional results and personal well-being.
Deep dives
Leveraging Executive Assistants for Productivity
Many leaders underutilize their executive assistants, missing out on a significant opportunity to enhance their productivity. An executive assistant is not just a support role; when leveraged correctly, it can be the most critical hire a leader makes. By effectively utilizing an assistant, leaders can focus on high-impact tasks rather than drowning in day-to-day administrative work. Understanding how to maximize this relationship can lead to more efficient work processes and ultimately drive better results.
Effective Communication Management
One of the primary ways an executive assistant can increase productivity is through managing communication, particularly emails. By organizing Michael's email into a public and private account system, the assistant filters out unnecessary messages, allowing the executive to focus on only a handful of emails a day. This method reduces the time spent on email management significantly, transforming communication from a daily burden to an efficient process. Additionally, utilizing templates for common responses further streamlines communication and saves valuable time.
Streamlining Information Management
Information management is another area where an executive assistant can make a significant impact. Tasks such as expense tracking can be a drain on time for executives, yet an assistant can handle these responsibilities efficiently. By accessing emails for receipts and managing the overall expense system, the assistant alleviates the executive's mental load, allowing them to concentrate on more strategic initiatives. This delegation of information management not only saves time but also keeps the executive organized and focused.
Integrating Personal Assistance with Professional Responsibilities
Personal assistance is often undervalued, yet it plays a crucial role in an executive's overall productivity and well-being. By integrating personal tasks like scheduling date nights or remembering family birthdays into the assistant's role, executives can maintain a healthy balance between work and personal life. This level of support not only fosters stronger personal relationships but also enhances the executive's ability to focus on work without the stress of everyday personal responsibilities. Ultimately, the relationship between an executive and their assistant should encompass both professional and personal tasks, creating a seamless partnership.
Every leader needs an assistant to manage low-leverage tasks so they can focus on driving results. A world-class assistant can easily remove 15 or 20 hours’ work from your plate. But it’s not always as easy as it sounds. Many executives aren’t used to the daily rhythm of working with a right-hand person. Others have tried hiring an EA before and had bad experiences.
You may wonder if really need an assistant—or feel unsure about how to leverage one fully.
Here’s help! If you’re dithering about hiring an EA—or if you have an assistant but don’t feel like you’re getting full value—this episode is for you. My ace executive assistant, Jim Kelly, joins the podcast to talk about how he takes a ton of work off my plate so I can concentrate on growing my business. Honestly, I don’t know how I ever did this without him. By the time we’re through, you’ll be dying to get the help you know you need. And? You’ll have the confidence to begin delegating effectively, right from the start.
Here’s what’s inside this episode—
The real job of a rockstar EA.
The foundational communication rhythms that make a strong partnership.
The automation tool that can help you leverage asynchronous communication with an EA.
Simple hacks for using your EA to tame your inboxes.
Should your EA respond to messages in your name, or their own?
Automated tools to help your EA communicate for you.
What is “calendar proofing” and why your EA should be doing it for you.
How to know when you should make a template for a given task.
Should your EA answer your phone?
How to use two phone numbers with Google Voice to reduce your phone time.
What personal data you can share with your EA, what what you shouldn’t.
The common-sense limits for which “personal” tasks an EA can legitimately handle for an executive.
Some personal assistance tasks that an EA can accomplish on your behalf.
If you think you might need an executive assistant, you probably needed on six months ago. It’s time to stop thinking about the cost of having an EA and start thinking about the cost of not having one. Do the math, and you’ll be amazed at how much money you’re wasting on low-leverage tasks!After listening to this episode, you’ll be more than ready to pull the trigger on the most important hire you’ll ever make. And you’ll have the confidence to do it!
Are You the Only One?
I’m guessing you’re not the only one who has been unsure about how to work with an EA. If any of your friends are managers, executives, or entrepreneurs, you probably know quite a few people who need this content! Do them a favor and share this episode in your favorite social channel. Be sure to tag your most-overwhelmed friends. (Trust me, they’ll thank you for it!) And remember the hashtag #leadtowin.