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The McKinsey Podcast

Who is productive, and who isn’t? Here’s how to tell.

Nov 16, 2023
The podcast explores employee productivity and the impact of disengagement and attrition in the workplace. It covers topics such as identifying 'quitters' and 'disruptors', the importance of engagement for thriving stars, the costs of disengagement and attrition, and factors driving productivity and performance in the workplace.
25:53

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Quick takeaways

  • Employee disengagement and attrition can have substantial costs for companies, so addressing these issues and retaining high-performing employees is crucial to boost productivity.
  • Organizations must distinguish between quitters who should be encouraged to stay and those who should be managed out, by offering better compensation packages and career paths for high-performing quitters.

Deep dives

The Cost of Employee Disengagement and Attrition

Employee disengagement and attrition can have substantial costs for companies. Research from McKinsey shows that these trends could cost the average S&P 500 company millions of dollars per year. The costs include both opportunity costs and the need to hire additional workers to compensate for the lack of productivity. Addressing disengagement and retaining high-performing employees is crucial to mitigate these costs and boost productivity.

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