Letting & Estate Agent Podcast £25,000 for a Branch Manager - Is that enough? - Ep. 2365
Oct 23, 2025
Andrew Seldon, Managing Director at Belvoir and former leader at LMAN, dives deep into the pressing issue of low pay in the estate agency sector. He argues that £25,000 is insufficient for branch managers, considering the long hours and high stress. The discussion highlights why many staff leave for self-employed roles, the challenges of stagnant salaries, and the impact of low commission structures on retention. Andrew also shares actionable advice on negotiating salaries, emphasizing the importance of training and mentorship to enhance employee morale.
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Static Low Salaries Fuel Attrition
- The industry pays branch managers around £25,000 which hasn't moved for 15 years and fails to match the workload.
- Low pay plus long hours drives people out of estate agency entirely, not just to competitors.
Falling Fees Limit Pay Increases
- Fees have fallen from ~1.6% (2006) to ~1.0% now, squeezing operator revenue.
- That downward fee pressure limits employers' capacity to raise base salaries for staff.
Tiny Commissions Fail To Motivate
- Small commission payments on ancillary products offer negligible real income after tax.
- Low, fragmented commission structures fail to motivate staff given long hours and stress.