
They Don't Teach This in Law School Create an EXCEPTIONAL CLIENT EXPERIENCE with John Cooper
Aug 20, 2024
36:02
John Cooper, co-founder of Cooper-Hurley, has made a dynamic impact in the Hampton Roads Area of Southern Virginia. He has taken his speciality of railroad law and built a wide-ranging business that stretches as far as the tracks can carry it.
John speaks with passion and empathy, and blends the two into a formula that yields expertise in the ways law firm owners can grow their firms, including:
- The importance of balancing your firm's knowledge of the law with practical business skills to help you grow.
- The unique aspects of railroad injury cases, and how to serve clients who are juggling the medical, professional, and legal choke-points of personal injury.
- Building SOP’s to ensure empathy, care, and communication with your clients along every step of their journey: from crash to courtroom.
And much more!
Learn more about Cooper-Hurley
Connect with John on LinkedIn
Learn more about Law Firm Alchemy
Connect with Charley on LinkedIn
