Richard Queen, CEO and Co-Founder of DignifiHealth: $7 Million Raised to Drive Better Patient Outcomes in Rural Healthcare and Beyond

In today's episode of Category Visionaries, we speak with Richard Queen, CEO and Co-Founder of DignifiHealth, a value based care platform that's raised $7 Million in funding, about why so many people struggle to achieve the health outcomes promised to them, and a new approach to bridge the provider-patient gap. With a comprehensive digital platform covering everything from automated communication to maximizing financial results, DignifiHealth promises to ease the pressure on struggling healthcare systems across rural America and beyond.

We also speak about Richard’s background in finance and accounting, and exactly what brought him to found a startup in the healthcare space, the challenges and opportunities of digitizing our health, the central role of trust and credibility in building customer networks, how DignifiHealth managed to achieve a staggering 84% in customer care, and their plans to expand in the future.

Topics Discussed:

• Richard’s career background in the finance and accounting sector, and what brought him to enter the healthcare space
• Why so many modern healthcare systems find themselves under more pressure than ever before
• The DignifiHealth software offering, a comprehensive platform with a whole slew of solutions to support critical customer care
• Why building trust and credibility with customers is so important, and how the “land and “expand” approach helps DignifiHealth get their foot in the door
• Why a comprehensive healthcare solutions means bringing customers, providers, and patients on board
• The future vision for DignifiHealth and the digital healthcare space more generally

Favorite Book:

The Leader Who Had No Title by Robin Sharma