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Ego is identified as the primary source of friction within leadership teams across various organizations. It manifests in behaviors that hinder effective communication and collaboration, often leading to poor decision-making outcomes. Despite being a motivating factor for personal and professional success, unchecked ego can lead to catastrophic failures, as demonstrated by a military operation where a special operations unit dismissed critical advice from experienced National Guard soldiers. This example illustrates how humility is crucial in leadership, enabling leaders to acknowledge their limitations and seek input from others, fostering a more collaborative environment.