Behind the Craft How OpenAI's Head of Business Products Uses ChatGPT to Save Time at Work | Nate Gonzalez
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Jun 15, 2025 
Nate Gonzalez, Head of Business Products at OpenAI, leads innovations for ChatGPT used by 92% of Fortune 500 companies. He discusses how OpenAI efficiently operates with fewer than 30 PMs managing 5,000 employees. Nate shares his favorite 10-minute AI hack that transformed his work life and addresses common barriers to AI adoption. He also reveals the traits they seek in new hires and envisions a future where AI becomes a trusted coworker, enhancing productivity while maintaining a balance between urgency and thoughtful analysis.
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ChatGPT Connectors Enrich Context
- Connecting ChatGPT to internal company data sources greatly enhances contextual relevance.
- This integration combines pretrained and private knowledge to improve business-specific accuracy.
Meeting Notes as Knowledge Source
- Record mode captures meeting conversations as valuable institutional knowledge.
- It turns spoken discussions and notes into searchable, recallable data for future use.
Hiring PMs Who Leverage AI
- Embrace AI as an extension to boost productivity and cover more ground.
- Prioritize entrepreneurial grit, product sense, and curiosity when hiring PMs.
