

351: Seven Feedback Mistakes Managers Make (with Bruce Tulgan)
Jan 15, 2025
Bruce Tulgan, Founder of RainmakerThinking, shares invaluable insights on feedback dynamics between managers and employees. He reveals that 70% of job losses stem from poor manager interactions. Tulgan advocates for proactive coaching over punitive measures and emphasizes the significance of respectful communication, especially when addressing sensitive topics like professional appearance. He also discusses the importance of understanding diverse working styles and highlights best practices for delivering timely, specific feedback that fosters growth.
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Structured Dialogue
- Engage in structured dialogues with direct reports for ongoing feedback.
- This includes aligning on priorities, ground rules, and expectations, and regularly checking in on progress.
Feedback Balance
- The top two feedback mistakes are giving too little and too much feedback.
- One stems from being too hands-off, the other from over-involvement, mimicking micromanagement.
Direct Feedback
- Lisa Edwards shares an anecdote about giving feedback to a male employee about body odor.
- Edwards, a "feeler," learned to communicate directly with "thinkers" after this uncomfortable experience.