The Exclusive Career Coach
351: Seven Feedback Mistakes Managers Make (with Bruce Tulgan)
Jan 15, 2025
Bruce Tulgan, Founder of RainmakerThinking, shares invaluable insights on feedback dynamics between managers and employees. He reveals that 70% of job losses stem from poor manager interactions. Tulgan advocates for proactive coaching over punitive measures and emphasizes the significance of respectful communication, especially when addressing sensitive topics like professional appearance. He also discusses the importance of understanding diverse working styles and highlights best practices for delivering timely, specific feedback that fosters growth.
48:14
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Quick takeaways
- Managers must provide structured and regular feedback as part of an ongoing dialogue to enhance employee growth and performance.
- Employees can improve their feedback reception by proactively managing up through consistent communication and aligning with their manager's expectations.
Deep dives
The Critical Role of Managers in Employee Retention
The working relationship between employees and their immediate managers significantly influences employee retention rates. Research highlights that a majority of employees leave their jobs due to inadequate interactions with their managers rather than financial incentives. This emphasizes the need for managers to foster positive engagements and ensure they are available for their direct reports. The quality of this relationship is crucial, especially in remote or hybrid work environments where constant communication may be challenging.
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