

Looking at Insurance Challenges from a Telecom Perspective - with Haden Kirkpatrick of State Farm
Oct 10, 2023
Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm, discusses challenges facing the insurance industry, the importance of leveraging data tools, changes in the industry due to IoT and generative AI, optimizing customer experience using telematics platforms, data's role in underwriting and pricing decisions, and insights on data collection and front door verification in insurance.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 4min
Changes in the Insurance Industry
03:34 • 12min
Customer Experience Optimization and Telematics Platforms in Insurance
15:47 • 2min
Data, Underwriting, and Pricing in the Insurance Industry
18:15 • 8min
Exploring Data Collection, Front Door Verification, and Know Your Asset in Insurance
26:29 • 2min