How LEGO Integrates People, Places, and Culture (an Interview with Loren Shuster)
Apr 30, 2024
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Loren Shuster, Chief People Officer at LEGO Group, discusses the innovative HR framework 'People, Places, and Culture.' Topics include holistic integration aligning with business goals, talent management strategies, workplace design, cultural development, use of technology and analytics, and impact on organizational culture. Insights for organizations looking to innovate HR practices.
LEGO's holistic HR model integrates People, Places, and Culture to enhance employee experience and drive performance.
By involving diverse individuals in initiatives, LEGO fosters innovation, embraces change, and enhances success rates within the organization.
Deep dives
Innovative People, Places, and Culture Model at the Lego Group
The Lego Group has developed an innovative People, Places, and Culture model, focusing on the holistic experience of employees by integrating physical and cultural dynamics to enhance performance and satisfaction. Referred to as People, Places, and Culture within the organization, this model influences talent management, workplace design, and cultural development strategies. By leveraging technology and analytics, this approach not only fosters a culture embracing change but also drives innovation within the HR function.
Transformation towards Communities of Excellence
The evolution from traditional centers of excellence to communities of excellence within the Lego Group signifies a shift towards co-designing initiatives with representation from various organizational levels and functions. By involving 10 to 15 individuals in each initiative, including people from People, Places, and Culture, this approach enhances success rates by incorporating diverse perspectives and fostering change agents within the organization.
Integrated Learning Function - Lego U
The establishment of Lego U, an integrated learning function, centralized various learning academies within the Lego Group to address fragmentation and duplication in skill development approaches. Through a common taxonomy and unified skill development strategy, the organization streamlined learning initiatives and enhanced efficiency. By creating one Lego learning plan, the organization aims to empower colleagues to grow their skills and advance their careers dynamically.
Role of Data Analytics in HR Transformation
Data analytics played a pivotal role in shaping the new HR model at the Lego Group by enabling informed decision-making and enhancing workplace culture and leadership initiatives. With tools like Workday and Vizier for analytics, the organization focused on building a skills-based knowledge environment and strategic workforce planning. The use of analytics aims to optimize workplace dynamics, talent management, and employee development while fostering a dynamic talent marketplace.
We all know the world of HR is changing. With the introduction of new technologies and a shift toward more holistic approaches to employee experiences, the traditional boundaries of human resources are rapidly evolving.
So, what does modern HR look like today?
At LEGO, it looks like a groundbreaking HR model they call "People, Places, and Culture”.
To explore how this innovative HR framework is setting new standards in the industry, in this episode of the Digital HR Leaders podcast, host David Green is joined by Loren Shuster, Chief People Officer at the LEGO Group.
Topics covered in the discussion include:
An examination of LEGO's holistic approach to integrating "People, Places, and Culture," and how it aligns with broader business objectives
A discussion on how this model influences LEGO’s strategies in talent management, workplace design, and cultural development
Insights into how LEGO utilises technology and analytics to support its innovative HR practices and maintain its commitment to continuous innovation
An analysis of the impact of these HR practices on creating a flexible and adaptive organisational culture
An exploration of the broader implications for other organisations looking to innovate their HR practices in similar transformative ways
For anyone interested in understanding how an integrated HR framework can transform an organisation’s approach to workforce management and enhance overall organisational effectiveness, this episode is a must-listen.
Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done.
Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders