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Barron's Advisor

Kevin Myeroff: 7 Simple Ways Advisors Can Improve Client Conversations

Feb 11, 2025
Kevin Myeroff, Principal and Senior Strategic Advisor at Sequoia Financial Group, shares transformative insights for financial advisors. He emphasizes reframing questions to better understand client needs, focusing on their dreams and fears. Myeroff explores the impact of rising life expectancy on personalized financial planning and the importance of emotional support during market fluctuations. He also discusses establishing trust through clear expectations and suggests techniques to enhance client conversations, ultimately boosting advisor-client relationships.
13:23

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Quick takeaways

  • Reframing questions to focus on clients' dreams and aspirations enhances understanding and strengthens the advisor-client relationship.
  • Incorporating clients' health considerations into financial planning leads to more personalized strategies that adapt to their evolving needs.

Deep dives

Maximizing Client Value as an Advisor

Financial advisors aim to maximize their value to clients in order to justify their fees and gain referrals. To achieve this, it's essential for advisors to gather comprehensive information from clients, allowing for tailored guidance. Advisors should move away from outdated terminology like 'goals' and 'risk tolerance' and instead reframe conversations to focus on living a fulfilling life. Asking clients about their dreams and aspirations can lead to deeper insights, ultimately enhancing the advisor-client relationship.

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