It’s All Your Fault: High Conflict People

High Conflict Certification for the Workplace

Mar 31, 2022

This podcast discusses high conflict situations in the workplace and introduces the Conflict Influencer certification course. They explore the rise of workplace conflicts during and after the pandemic and the impact of individuals with high conflict personalities. The High Conflict Certification program offers tailored solutions for managing high conflict situations, including online videos and live labs. Organizational level training is emphasized for addressing complex behavior and creating a happier work environment.

28:41

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Quick takeaways

Specialized training for mediators can significantly increase settlement rates in high conflict cases.

Implementing a common communication approach can lead to a more civil and cooperative workplace environment.

Deep dives

Training for Handling High Conflict Cases

The podcast episode focuses on the importance of training mediators to handle high conflict cases. The hosts discuss how some mediations can become challenging due to one or more parties having a high conflict personality. They explain that offering specialized training for family mediators and other mediators can significantly increase settlement rates. The training, which includes on-demand videos and Zoom training sessions with Bill Eddy, helps mediators learn the necessary skills for effectively managing high conflict cases.

Introduction

4min

Rise of High Conflict Situations in the Workplace

2min

High Conflict Certification Program for the Workplace

14min

Benefits of Organizational Level Training in Managing High Conflict Situations

5min

Understanding the Impact of High Conflict Behavior in Organizations

4min

High conflict situations in the workplace are increasing as workers return to the office. Global anxiety is higher than normal, and for those who may have a high conflict personality, the conflict may become even more unrestrained.

In this episode, Megan and Bill introduce a new initiative undertaken by the High Conflict Institute to help organizations and companies deal with high conflict situations, high conflict employees/stakeholders/boards, or just about anyone. They discuss the need for advanced high conflict training and why it’s beneficial for entire organizations to learn the necessary skills to unite and and reduce conflict. They discuss this new initiative, the Conflict Influencer™ Certification program in detail, in this and the next episode.

Links & Other Notes

CONFLICT INFLUENCER™ CERTIFICATION COURSE

BOOKS