Trust in Tech: an Integrity Institute Member Podcast The Future of Trust & Safety: Navigating Challenges in a Shifting Industry
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Feb 12, 2025 Join Jeff Allen, Co-founder of the Integrity Institute and former Meta data scientist, as he navigates the complex world of trust and safety in tech. He discusses the vital role of integrity professionals amidst policy changes at Meta and the growing scrutiny of content moderation. Jeff emphasizes the challenges of creating safe online spaces while balancing free speech. Delve into the issues of hate speech policy shifts, the myth of neutrality in speech distribution, and the innovative approaches needed for a trustworthy social internet.
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Integrity Institute's Vision
- The Integrity Institute's vision is a better social internet for everyone.
- It focuses on empowering integrity professionals, the key to achieving this vision.
Origins of Trust and Safety
- Trust and safety teams originated organically as companies noticed negative occurrences on their platforms.
- eBay's early adoption exemplifies this, driven by the need for user trust and fraud prevention.
Trust & Safety's Impact on Innovation
- Trust and safety is sometimes misconstrued as hindering tech advancement.
- In reality, it enables faster innovation, similar to how safety features allow cars to drive faster.