Navigating Trust and Safety in Social Media

This chapter discusses the persistent challenges of trust and safety within social media platforms, reflecting on the complexities faced by tech companies in addressing these issues. It emphasizes the importance of community engagement and knowledge sharing, particularly through organizations like the Integrity Institute, to improve best practices. The conversation also explores the evolving role of trust and safety professionals, countering the negative narratives surrounding them by highlighting their contribution to fostering safe and innovative digital environments.