The Exit Five CMO Podcast (Hosted by Dave Gerhardt)

How to Use Cognitive Behavioral Branding to Create New Categories with Ari Yablok, Head of Brand at Island

Sep 22, 2025
Ari Yablok, Head of Brand at Island and seasoned brand strategist, shares his insights on creating a compelling brand in the cybersecurity realm. He discusses the nuances of category creation versus strategic positioning and the importance of crafting a brand story that resonates. Ari introduces his concept of 'cognitive behavioral branding,' connecting beliefs, feelings, and actions to drive impact. He emphasizes the significance of the final 20% of branding efforts and the challenges specific to establishing a brand in a competitive market.
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ANECDOTE

How Island Was Named And Began

  • Ari described naming and joining Island after pitching the idea and meeting founders with deep security experience.
  • He felt the product's promise immediately and knew the brand had to reflect freedom and natural work.
INSIGHT

Category Creation Versus Positioning

  • Category creation differs from strategic positioning because it creates a new thing people never bought before.
  • Positioning is finding room inside existing categories by choosing different words or angles.
ANECDOTE

Drift's Category Naming Challenge

  • Dave recounted Drift's experience creating 'conversational marketing' despite no initial search demand.
  • They ranked for related terms like live chat while teaching the market new language.
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