AI in Teams Devices: What’s New and What’s Next? Irena Andonova, Head of Product for Teams Devices

Irena Andonova, Head of Product for Teams Devices at Microsoft, discusses the evolution of Teams Rooms, Phones and Devices

• AI is transforming physical meeting spaces—supporting speaker attribution, voice isolation, and real-time summarisation, even in unscheduled in-person meetings.
• Voice and face enrolment enables accurate transcript attribution across Windows and Android platforms.
• AI-powered features in Teams Phones
• How AI is being embedded into the Pro Management Portal to support large-scale operations, automate issue resolution, and deliver actionable insights.
• The importance of usage analytics for facilities planning—e.g. identifying underused or overbooked rooms by floor and day.
• Ongoing investment in cross-platform scalability, including Autopilot for Windows and Android, and integration with MDEP (Microsoft Device Ecosystem Platform).