The Voice of Retail Carson’s Garden & Market: How Carson Arthur Turned a Media Brand into a Retail Destination (Encore)
On this encore episode Michael LeBlanc welcomes Carson Arthur, media personality and independent retailer, and the founder of Carson’s Garden & Market in Prince Edward County. Carson’s career journey is anything but traditional—moving from launching brands at Procter & Gamble, to building a television career as a design and gardening expert, and now into the world of retail entrepreneurship.
Carson shares the inspiration behind launching his own store, Carson’s Garden & Market, a destination nestled among wineries and breweries in Prince Edward County. Designed to showcase the gardening products and tools he loves most, the store reflects his philosophy of bringing joy to outdoor spaces while educating customers on the beauty and practicality of kitchen gardens and edible ornamentals.
He offers a behind-the-scenes look at how he sources unique products from around the world, including gardening innovations from the UK, Japan, and Europe, while balancing a commitment to local Canadian suppliers. Carson also candidly discusses the challenges and opportunities of retailing through the pandemic. While many businesses struggled, Prince Edward County became a tourism hotspot, doubling his sales during peak years before settling into a post-pandemic reality where customer expectations and buying cycles continue to evolve.
Carson reflects on the lessons learned as a small business owner—how to stay true to a business model, the importance of building a loyal customer base, and the realities of managing growth in uncertain times. He also offers pointed advice for governments and financial institutions about the critical role of small businesses in Canada’s economy, urging more support during the early years when entrepreneurs are most at risk.
For aspiring retailers, Carson shares his “two starts and one stop”:
-Start by investing in your customer base.
-Start by becoming an active member of your community.
-Stop wearing rose-coloured glasses—always plan for downturns as much as growth.
Looking ahead, Carson is doubling down on the kitchen garden trend, helping Canadians rethink their backyards as spaces for food security and beauty. His focus on educating consumers about growing edible ornamentals positions his business at the intersection of sustainability, lifestyle, and retail innovation.
The Voice of Retail podcast is presented by Hale, a performance marketing partner trusted by brands like ASICS, Saje, and Orangetheory to scale with focus and impact.
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career.
Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.