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Online Selling Partner Podcast
Episode #11 - Shelby Owens - Vendor Central Chargebacks, Shortages and Ways to get Money BACK from Amazon 1P
Oct 12, 2023
32:33
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Quick takeaways
- Chargebacks are a significant challenge for vendors, with both intentional and unintentional instances occurring, but Charge Guard aims to avoid chargebacks and recover funds for vendors, reducing fees by up to 40% for specific cases.
- Accruals, such as co-op, damage, and freight charges, have become a substantial area for recovery, and Charge Guard provides significant recovery potential for vendors by addressing these overbillings.
Deep dives
Recovering Fees and Mitigating Risks for Vendors
Charge Guard, a division of Carbon 6, offers assistance to vendors on the profitability and awareness of Vendor Central. With expertise in sales and a focus on helping vendors, Charge Guard aims to provide value and support to those struggling with purchase orders (POs), inconsistent co-op fees, and other challenges. While Vendor Central poses its own pain points, such as limited resources and the potential for Amazon to transition vendors off the platform based on certain thresholds, Charge Guard focuses on recovering fees and mitigating risks through a success-based commission model.
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