Chargebacks are a significant challenge for vendors, with both intentional and unintentional instances occurring, but Charge Guard aims to avoid chargebacks and recover funds for vendors, reducing fees by up to 40% for specific cases.
Accruals, such as co-op, damage, and freight charges, have become a substantial area for recovery, and Charge Guard provides significant recovery potential for vendors by addressing these overbillings.
Deep dives
Recovering Fees and Mitigating Risks for Vendors
Charge Guard, a division of Carbon 6, offers assistance to vendors on the profitability and awareness of Vendor Central. With expertise in sales and a focus on helping vendors, Charge Guard aims to provide value and support to those struggling with purchase orders (POs), inconsistent co-op fees, and other challenges. While Vendor Central poses its own pain points, such as limited resources and the potential for Amazon to transition vendors off the platform based on certain thresholds, Charge Guard focuses on recovering fees and mitigating risks through a success-based commission model.
Chargebacks and Shortages: Root Causes and Recovery
Chargebacks are a significant challenge for vendors, with both intentional and unintentional instances occurring. Vendors may intentionally incur chargebacks to minimize costs, while unintentional chargebacks reflect challenges and inconsistencies within Vendor Central and Amazon's automated receive process. On the other hand, shortages, often caused by errors in Amazon's system, represent an area of considerable recovery potential. By providing root cause analysis and expertise, Charge Guard seeks to avoid chargebacks and recover funds for vendors, reducing fees by up to 40% for specific cases.
Accruals and Overbillings: New Opportunities for Recovery
Accruals, such as co-op, damage, and freight charges, have become a substantial area for recovery. These allowances, which fall under the accruals funding category, result in overbilling due to Amazon invoicing early based on net receivables. On average, this leads to vendors paying about 1% more than expected. Charge Guard recently rolled out its services to address these overbillings, providing significant recovery potential for vendors. Since its beta phase, Charge Guard has seen remarkable success in recovering funds, always aiming to maximize recovery and minimize vendors' settlement options.
Helping Vendors Navigate and Recover
Charge Guard emphasizes that vendors should never think there is no help available, even when facing chargebacks or compliance issues. With expertise and diligence, Charge Guard investigates each client's situation, revealing potential solutions and recovery opportunities. A recent example involves successfully disputing chargebacks totaling $100,000 for a vendor, despite being outside of Amazon's time-sensitive window, by uncovering a flood-related issue. Charge Guard encourages vendors to explore recovery possibilities by reaching out and seeking expert assistance.
🎙️ Episode #11 - Dance of the Dollars with Shelby Owens! 💃💸
Hop on the rollercoaster with Shelby as we delve deep into the enigmatic world of Vendor Central Chargebacks. Ever felt like Amazon 1P played hide-and-seek with your money? 🙈 Well, this episode is your treasure map! 🗺️ From untangling the knots of shortages to mastering the art of clawing back every penny, it's a thrilling money-heist, podcast style. Grab your detective hats, folks. It's time to reclaim what's rightfully yours! 🔍💰
