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Anecdotally Speaking
202 – Efficiency versus cost cutting
Mar 18, 2024
Shawn and Mark delve into the balance between efficiency and cost-cutting, using vivid storytelling to highlight the importance of quality over mere savings. They explore the impact of CEO storytelling on organizational change, the power of concrete language, and the significance of truthful storytelling in maintaining credibility and trust.
15:23
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Quick takeaways
- Efficiency is more than cost-cutting, as seen in a CEO's moldy noodle incident.
- Utilizing stories with emotions like disgust can enhance message retention and impact.
Deep dives
Efficiency vs. Cost Cutting
Efficiency in business was emphasized as more than just cost cutting in the episode. An example was shared where a CEO learned the distinction the hard way. In the story, employees misunderstood cost-cutting messages and sent out a batch of noodles with mold after scraping it off. This led to a realization that focusing solely on cost could compromise quality. The CEO reset perceptions by highlighting the importance of efficiency.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode