Think Fast Talk Smart: Communication Techniques 16. Quick Thinks: How to Craft Your Body Language When Confronting Objections
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Jul 31, 2020 Body language plays a crucial role in addressing objections and engaging with a skeptical audience. Discover how posture, eye contact, and nonverbal cues can convey empathy and confidence. Learn strategies for active listening to enhance understanding and foster trust. Balancing vulnerability and strength in your expressions can lead to more effective communication. This insightful conversation dives into the dynamics of nonverbal communication and its impact on resolving conflicts.
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Observe Body Language
- Observe your audience's body language for signs of frustration or anger.
- This helps identify contentious content and tailor your response accordingly.
Control Your Reactions
- Control your own body language and voice to de-escalate tension.
- Avoid mirroring negative reactions and remain calm to defuse the situation.
Active Listening Cues
- Use active listening body language like making eye contact and leaning in.
- Show genuine interest and make the other person feel heard and acknowledged.