

Chasing Entropy Episode 005: “Best Janitor, Worst Superhero” with Adrian Sanabria
8 snips May 27, 2025
In a candid conversation, Adrian Sanabria, Principal Researcher at the Defenders Initiative and founder of Destroyed by Breach, shares his unconventional path from tech support to cybersecurity thought leader. He debunks common myths, arguing many industry 'best practices' are outdated and often ineffective. Adrian discusses the impact of emerging threats like Agentic AI, emphasizing the need for foundational problem-solving over hastily adopted innovations. His insights on mentorship and community engagement highlight the importance of empathy in tech support and broader cybersecurity.
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Tech Support's Emotional Toll
- Adrian Sanabria shared his tough experiences in internet tech support dealing with frustrated customers and connectivity issues.
- He highlighted how the lack of feedback on calls made it hard to know if he truly helped, emphasizing the emotional toll of support roles.
Mentor Sparked Community Involvement
- Adrian credits Dave Shackelford as a mentor who pushed him into community engagement, blogging, and attending DefCon.
- This mentorship catalyzed his shift towards public speaking and hosting events like B-Sides Knoxville.
Agentic AI Security Risks
- Agentic AI adoption introduces vast security challenges like OAuth keys and unencrypted protocols.
- Foundational security issues like default passwords will resurface, as with earlier cloud and DevOps trends.