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Chasing Entropy Episode 005: “Best Janitor, Worst Superhero” with Adrian Sanabria

Chasing Entropy Podcast by 1Password

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The Irony of Insuring the Invaluable

This chapter explores the absurdity of insuring low-cost items and reflects on the emotional challenges faced by tech support professionals in a call center. Through personal anecdotes, the speakers emphasize the importance of empathy, fulfillment, and the pressures of assisting customers with varying levels of technical knowledge.

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