

Why You Need to be The Perfect Blend of Patient and Tenacious | ECRM Interview
Jul 12, 2021
Explore the vital role of emotional intelligence in leadership and how it surpasses hard skills. Discover the importance of balancing patience with tenacity for entrepreneurial success. Learn how empathy can transform customer relationships and enhance employee well-being. Delve into the necessity of passion and resilience, especially in challenging times, as well as the impact of gratitude alongside ambition. This conversation encourages a joyful approach to the journey of success, urging you to seek your own opportunities.
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EQ's Importance in Business
- Emotional intelligence (EQ) is crucial for business success, even more so than traditionally emphasized hard skills.
- Businesses are ultimately run by, with, and for people, making EQ essential for effective leadership and execution.
Evaluating EQ
- Evaluate EQ by seeking feedback from past colleagues who have worked closely with the individual.
- Observe how they interact with others during the hiring process and look for crucial EQ skills like ambition and accountability.
Balancing Contradictory EQ Skills
- Seemingly contradictory EQ skills, like gratitude and ambition, or kindness and conviction, can coexist and contribute to success.
- Patience (macro) and tenacity (micro) must be balanced, being tenacious in immediate tasks while remaining patient with the overarching mission.