Bulletproof Dental Practice Swipe Right On Your Perfect Associate
The Bulletproof Dental Podcast Episode 402
HOSTS: Dr. Peter Boulden and Dr. Craig Spodak
GUEST: Erika Pusillo
DESCRIPTION
In this episode, Pete, Craig, and Erika discuss the critical aspects of hiring associates in dental practices, focusing on economic expectations, communication, compensation, cultural fit, and the importance of aligning treatment philosophies. They break down the need for clarity in communication, understanding the true value of compensation beyond percentages, and the significance of cultural fit in ensuring successful associate relationships.
TAKEAWAYS
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Communication is more of an art than a science.
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Clarity is kindness; unclear expectations lead to failed associateships.
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Compensation should be discussed in terms of take-home pay, not just percentages.
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Cultural fit is crucial for successful associate relationships.
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Associates should ask about practice growth and performance history.
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Hiring should focus on long-term goals, not just immediate needs.
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Continuous communication is essential to prevent misunderstandings.
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Hunger and integrity are unteachable qualities in associates.
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Practice owners should be transparent about financials and opportunities.
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Shadowing can help assess cultural fit before hiring.
CHAPTERS
00:00 Introduction to the Associate Hiring Challenge
01:45 Economic Expectations and Misalignment
10:07 The Importance of Communication in Hiring
15:06 Cultural Fit and Shadowing Days
23:06 Aligning Expectations and Treatment Philosophy
30:14 The Role of Integrity and Hunger in Associates
37:08 Conclusion and Key Takeaways
37:47 Navigating the Associate Hiring Process
40:48 Learning from Mistakes in Hiring
42:51 The Importance of Clarity in Roles
46:58 When to Hire an Associate
52:48 Understanding Financial Implications of Hiring
56:15 Setting Expectations and Communication
01:01:23 The Value of Partnership and Growth
REFERENCES