Exploring Trust and Resilience in Leadership with Jay-Ann Gilfoy

On this week’s episode of Do Good to Lead Well, I speak with Jay-Ann Gilfoy, CEO of Meridian Credit Union, to discuss the critical qualities of effective leadership in today's ever-changing world. Listen in as Jay-Ann shares her insights on the importance of agility, transparency, and curiosity. She emphasizes the role of empathy as a foundation for understanding diverse perspectives and making informed decisions. Jay-Ann also explores how fostering an abundance mindset within organizations can create opportunities and drive growth, offering valuable strategies for building positive cultures.

Our conversation continues with an exploration of fostering trust within organizations. The discussion highlights the significance of transparency, active listening, and creating spaces for honest feedback, especially during challenging times. Discover how these practices led Meridian Credit Union to be recognized by Forbes as one of Canada’s Best Employers.

We also explore the role of self-care in leadership and how to maintain resilience in the face of life's challenges. Discover the importance of focusing on controllable aspects, maintaining a healthy lifestyle, and employing strategies like the "24-hour rule" to manage emotional reactions. Jay-Ann shares her insights on the integration of AI in leadership, encouraging curiosity and proactive engagement with new technologies to enhance productivity and decision-making.Tune in for another inspiring and insightful episode from anaward-winning CEO.

What You’ll Learn

- How to build trust within organizations.

- Strategies for fostering resilience.

- The power of abundance thinking.

- Approaches to creating an inclusive organizational culture.

- The importance of leadership qualities like empathy and agility.

- The role of transparency in effective leadership.

- Strategies for integrating AI and technology in the workplace to maximize innovation and growth.

Podcast Timestamps

(00:00) – The Key Qualities of Effective Leaders

(10:28) - Fostering Trust in Organizations

(23:14) – The Power of Self-Care

(27:30) - Creating a Culture of Belonging

(33:00) - Building Resilient Organizations

(47:56) - Embracing A.I. in Leadership

KEYWORDS

Positive Leadership, Agility, Abundance Thinking, The Power of Transparency, Empathy, Fostering Trust, Creating Belonging, Organizational Culture, Credit Unions, Positive Culture, Active Listening, Self-Care, Resilience, A.I. Leadership, Employee Resource Groups, OrganizationalLearning, Adapting to Technology, Future of Work, CEO Success