Do Good To Lead Well with Craig Dowden

Jason Tham, co-founder and Chief Innovation Officer of Nulogy, joins the Do Good to Lead Well podcast to share his insights into effective leadership in a rapidly evolving world. Authenticity, relatability, and a compelling purpose are not just buzzwords for Jason—they're the foundation of a resilient leadership style that thrives on change. As we navigate complexities in fields like supply chain management, Jason emphasizes the critical role of adaptability and agility. His personal TEDx talk and numerous accolades craft a leadership narrative where values lead the way.Moving beyond traditional business frameworks, we explore the transformative power of core values in building purpose-driven organizations. Jason reveals the importance of prioritizing people and relationships over products, a strategy that has guided Nulogy to sustainable success. By focusing on co-creation and community, we discuss how maintaining alignment with an organization's North Star fosters growth and adaptability. With a culture rooted deeply in positive leadership, continuous improvement, and shared success, there's a refreshing take on how regular reflection and dialogue integrate new members into this thriving ecosystem.Resilience and mentorship take center stage as we uncover the intricate balance between persistence and knowing when to pivot. Jason shares personal stories that illuminate the journey through adversity and the empowering role of a supportive network. We weave in narratives of psychological safety, addressing loneliness at the top, and the insidious nature of imposter syndrome. He even shares a powerful leadership lesson he learned from his daughter. Listen in as Jason makes the compelling case that strong leadership is inextricably linked to authenticity, purpose, and the courage to embrace challenges while fostering an inclusive environment.What You’ll Learn- The transformative power of core values in building purpose-driven organizations.- How adaptability and agility are essential to navigate complex times.- The balance between persistence and knowing when to pivot.- The role of mentorship and a supportive network in fostering resilience.- Addressing challenges like imposter syndrome and fostering psychological safety within teams.Podcast Timestamps(00:02) – What are the Key Leadership Qualities in a Changing World?(14:09) - Strategic Alignment Through Core Values(26:21) - Building Resilience Through Mentorship(40:34) – Personal Journey of Resilience and Community(46:36) - Leadership and EmpowermentKEYWORDSPositive Leadership, Innovation, Authenticity, Adaptability, Agility, Diversity, Equity, Inclusion, Purpose, Resilience, Mentorship, Psychological Safety, Growth Mindset, Core Values, Continuous Learning, Overcoming Adversity, Maximizing Engagement, Energy Management, Learning Conversations, Values-Based Leadership, CEO Success

What if the most honest conversations people are having… aren’t with each other, but with artificial intelligence?In this eye-opening episode, Craig dives into recent Harvard Business Review research revealing the top 10 use cases for AI—and the findings are both fascinating and deeply human. The #1 reason people are turning to AI? Therapy. Not spreadsheets. Not task management. Therapy. Closely followed by “organizing my life” and “finding purpose.”This shift points to something powerful: people are craving spaces where they can be open, reflective, and vulnerable—without fear of judgment. And AI, for all its limitations, offers exactly that.So what does this mean for leadership? For workplace culture? And most importantly, for trust?Craig unpacks the message behind this trend and offers a provocative challenge for leaders: If your people feel safer confiding in a machine than in you, what needs to change?You’ll walk away with practical insights on:Why psychological safety is becoming a leadership imperativeHow to “listen like AI” to build deeper trust and connectionWhat empathy looks like in action—without overstepping or over fixingA powerful weekly challenge to shift from reactive to reflective leadershipThis episode is a wake-up call—and a call to action. In a world turning to AI for human connection, leaders who show up with empathy and presence have never been more important.

This week on the Do Good to Lead Well podcast I am joined by Martin Dubin, a seasoned clinical psychologist and business coach. We discuss his recently released book, "Blindspotting: How to See What's Holding You Back as a Leader." Martin's rich experience with 360-degree feedback highlights how a leader's strengths can sometimes inadvertently become weaknesses and why a heightened self-awareness is key in maintaining a balanced approach.We also tackle the complex web of unconscious biases and leadership blind spots, identifying six specific types that can impact our effectiveness. This engaging discussion anchors itself in a psychological model focused on the core motives driving behavior, with special attention to the needs for power, affiliation, and achievement. Martin touches on identity blind spots, where a disconnect between one's role and self-perception can create challenges, especially during transitions from individual contributor roles to managerial positions. He emphasizes the necessity of adapting one's identity to align with evolving roles and responsibilities.Finally, we tackle the emotional aspects of leadership, addressing the significance of emotional awareness for leadership success. A key skill is learning how to accurately identify and label a wide range of emotions. Martin and I also discuss the SBI (Situation, Behavior, Impact) framework, a powerful approach for promoting a culture of feedback and personal growth. The episode wraps up with an important discussion on the importance of authenticity and storytelling in leadership, providing valuable reflections and insights for leaders seeking to foster connections and drive positive change.What You’ll Learn- The delicate balance of strengths and weaknesses- Unconscious biases and six types of leadership blind spots- Identity transitions and redefining roles- Raising our emotional awareness and regulation- The interplay between imposter syndrome and authenticity- The power of the SBI frameworkPodcast Timestamps(00:00) – A Deep Exploration of Leadership Blind Spots(10:36) – The Six Types of Leadership Blind Spots(22:04) - Recognizing and Regulating Emotions in Leadership(29:00) - Navigating Imposter Syndrome and Authenticity(35:18) – The Importance of Identity Alignment(45:22) – Entrepreneurial Blind SpotsKEYWORDSPositive Leadership, Blind Spots, Self-Awareness, Leveraging Strengths, Managing Weaknesses, Unconscious Bias, Emotional Intelligence, Identity, Imposter Syndrome, Authenticity, Emotional Awareness, Culture of Feedback, Instilling Trust, Entrepreneurship, The Power of Storytelling, CEO Success

Join us for a compelling conversation with Geoff Woods, the visionary founder of AI Leadership and the bestselling author of The Ai-Driven Leader, as we discuss how to unleash the power of artificial intelligence in your leadership and your life. This episode promises to transform your understanding of AI, not as a magic bullet but as a thought partner that enhances your strategic thinking and decision-making. Geoff shares invaluable insights from his tenure at Jindal Steel and Power, emphasizing the pivotal role leaders play in driving AI's potential for real enterprise value. Learn how to embrace AI strategically to develop skills and achieve long-term goals, shattering the myth that technology alone can solve your business challenges.Leaders face the dual challenge of empowering growth-oriented team members while supporting those wary of AI's impact. Throughout the episode, we delve into practical strategies for fostering a growth mindset, using AI tools to unlock potential and drive innovation. Discover the CRIT prompt framework—Context, Role, Interview, Task—as a tool to turn AI into a strategic advisor.We also explore ethical leadership in the AI era and navigate the delicate balance between technology and humanity. Geoff and I delve into the importance of empathy, self-awareness, and maintaining data privacy amidst AI advancements. This episode offers a roadmap for leaders eager to redefine their organization's success through AI while keeping humans at the forefront of technological progress.What You’ll Learn- Discover innovative ways to integrate AI for enhanced decision-making.- Overcome apprehensions about AI and harness its full potential.- Champion ethical AI practices that align with human-centric values.- Transform AI into a dynamic partner for accelerating growth.- Ignite groundbreaking innovations through strategic AI collaboration.- Equip yourself with futuristic leadership skills in the age of AI.Podcast Timestamps(00:00) - The Ai-Driven Leader(09:06) - Empowering Growth and Overcoming Fear(17:30) - Strategic Planning Acceleration with AI(26:43) - Shaping the Future Workforce With AI(40:18) - Navigating Ethical Leadership in the AI Landscape(49:19) – Considerations for AI Usage, Data Privacy, etc.KEYWORDSPositive Leadership, AI, AI Leadership, Strategic Growth, Decision-making and artificial intelligence, Human-centric, Growth Mindset, Innovation, CRIT prompt, Increasing Collaboration, AI as Competitive Advantage, Virtual Personas, Adaptability, Ethical Considerations with AI, Data Privacy, ChatGPT, Resistance to AI, AI Transformation, CEO Success

Welcome to another enriching edition of the Do Good to Lead Well podcast series, where we explore the power of meaningful work and its profound impact on personal and professional growth. In this episode, I am thrilled to be joined by Wes Adams and Tamara Miles, the authors of "Meaningful Work". A serendipitous encounter evolved into extensive research and collaboration, gaining endorsements from global thought leaders like Adam Grant.Listen in as we challenge the common misconceptions about meaningful work, often assumed to be exclusive to certain professions. Wes and Tamara eloquently argue that meaningful work can be found in any role when it aligns with three core pillars: community, contribution, and challenge. Through compelling examples of janitors and hairstylists who find deep meaning in their daily tasks, we emphasize the role of leadership in shaping perceptions of meaningful work. Our conversation also addresses the hurdles leaders face with employees primarily motivated by financial incentives and how fostering a sense of community and purpose can enhance their work experience.Finally, we explore strategies for building meaningful work cultures within organizations. Wes and Tamara share valuable insights into the importance of aligning organizational values, particularly in remote work environments, and the significance of measuring progress towards creating meaningful work. We discuss how role modeling, clear communication, and understanding employees' unique narratives can foster a thriving work environment. Don't miss this enlightening episode where we uncover the science and practice of meaningful work.What You’ll Learn- How to align any job with the pillars of community, contribution, and challenge to find fulfillment.- Insights into the transformative power of leadership in creating meaningful work.- Meaningful work in a remote world.- The importance of community in achieving meaningful work.Podcast Timestamps(00:00) – What is Meaningful Work?(07:27) – Common Misconceptions About Meaningful Work(13:49) – The 3 Pillars of Meaningful Work(20:44) - Creating A Culture for Meaningful Work(31:13) - Measuring Progress Towards Meaningful Work(40:12) – Meaningful Work as a Foundational Building Block for Scaling Organizations(51:20) - Meaningful Work and Employee EngagementKEYWORDSPositive Leadership, Meaningful Work, Professional Growth, Maximizing Fulfillment, Positive Psychology, Organizational Structures, Peak Performance, Fostering Innovation, Increasing Resilience, Creating Community, Values-Based Leadership, Managing Remote Work, Organizational Culture, Authenticity, Role Modeling, Employee Engagement, CEO Success

How can cultural intelligence reshape the way leaders connect with diverse teams and foster inclusivity? This week I am joined by David Livermore, the renowned global thought leader and author of “Leading with Cultural Intelligence, the bestselling book on the topic. As we navigate the nuances of cultural intelligence, we explore its application across various cultural contexts and the importance of the four core capabilities: drive, knowledge, strategy, and action. Learn how traditional leadership traits may shift when viewed through different cultural lenses, and how biases can affect self-assessment of cultural competence. We also delve into the generational dynamics within teams, emphasizing the delicate balance between authenticity and adaptability, to ensure everyone can thrive without sacrificing their identity.Our episode takes a deep dive into the intricacies of cultural integration, particularly in global operations and mergers. David shares strategies for addressing politically sensitive topics and fostering open conversations that respect diverse perspectives. We navigate the challenges of remote work environments, where cultural differences are often magnified, and discuss how curiosity and openness are crucial for effective leadership. This episode reinforces the role of leaders in facilitating respectful and productive discussions, aligning with the mission of the Do Good to Lead Well podcast, to enhance understanding and growth through meaningful dialogue.What You’ll Learn- The inspiration behind David's best-selling book, "Leading with Cultural Intelligence."- The four key components of Cultural Intelligence: motivation, knowledge, strategy, and action.- The impact of generational dynamics and authenticity in team settings.- Strategies for navigating cultural integration in global operations and mergers.- The crucial role of curiosity and openness in developing Cultural Intelligence.Podcast Timestamps(00:00) – What is Cultural Intelligence?(10:59) - Assessing Cultural Intelligence and Team Dynamics(20:58) – Navigating the Interplay Between Diversity and Authenticity(35:59) - Navigating Cultural Integration in Global Operations(45:27) – Curiosity: The Foundational Upon Which to Build Cultural IntelligenceKEYWORDSPositive Leadership, Cultural Intelligence, Diversity, Inclusion, Leading Global Teams, Authenticity, Generational Dynamics, Cultural Integration, Managing Remote Work, Curiosity, Openness, Respectful Conversations, Inclusive Leadership, Cultural Differences, Organizational Culture, Inclusive Environments, Managing Biases, Driving Positive Organizational Change, Leveraging Data, Unintended Consequences, Data-Driven Decisions, CEO Success

Despite its popularity and promise, unfortunately, there are numerous misconceptions about the definition and practice of psychological safety. Inspired by Amy Edmondson's recent article in Harvard Business Review, I dive into the real meaning of psychological safety—it's about cultivating a space where open debates and the free exchange of ideas thrive, not an environment in which conflict or critical feedback is avoided. Discover how focusing on challenging concepts, not individuals, can foster innovation, engagement, and inclusivity within your team. I unpack why conflict and vigorous debate are not only natural but essential components of a psychologically safe environment.But who is responsible for this shared sense of safety? It's not just the leader's job. Drawing from my experiences as an executive coach, I emphasize the importance of bi-directional relationships within teams. Everyone plays a part in creating a safe space. Learn how implementing concrete behaviors and KPIs, while seeking external feedback, can help assess and improve psychological safety. Reflect on your own role and contributions to developing such an environment, not only in your professional sphere but in your personal life as well.What You’ll Learn- Debunking common myths about psychological safety.- How to dynamically measure psychological safety within teams.- The impact of psychological safety on innovation and inclusivity.- The importance of shared responsibility in fostering psychological safety.Podcast Timestamps(00:00) – Misconceptions About Psychological Safety(20:13) – Psychological Safety is a Two-Way StreetKEYWORDSPositive Leadership, Psychological Safety, Constructive Conflict, High-Performing Teams, Open Debates, Free Exchange of Ideas, Combatting Misconceptions, Amy Edmondson, Navigating Conflict, Radical Candor, Collective Excellence, CEO Success

Dianna Fioravanti, the trailblazing president of Kuehne + Nagel Canada, joins us to unveil her transformative "REAL" leadership model—Resiliency, Empathy, Authenticity, and Legacy. As the first female President in her organization, Dianna shares her journey of breaking barriers, achieving gender parity on her executive team, and leveraging self-leadership in a post-COVID world. Get ready to be inspired as she details her strategies for flipping the switch from a fixed mindset to a proactive, growth-oriented approach, all while emphasizing the power of self-awareness and authenticity in effective leadership.During our conversation, Dianna opens up about the importance of resilience and leading with authenticity, especially during challenging times. She shares personal anecdotes about overcoming imposter syndrome and highlights the necessity of creating a safe environment where team members are encouraged to fail forward and learn quickly. Discover how Dianna's empowering perspective on embracing one's uniqueness and building a supportive, innovative culture has not only driven organizational success but also empowered other women to pursue leadership roles.Explore the critical role of emotional intelligence and personal connection as Dianna recounts her experiences fostering a positive team culture through trust-building and storytelling. Her insights into embedding diversity, equity, and inclusion within organizational values offer a blueprint for transformational change. Plus, she delves into the future of leadership with AI, sharing how embracing change with optimism can unlock new potentials for growth and efficiency. Join us for an enlightening episode packed with practical advice and leadership wisdom that will leave you ready to lead with heart and hustle.What You’ll Learn- Strategies for flipping the switch from a fixed mindset to a growth-oriented approach.- Overcoming imposter syndrome.- Creating a safe environment for team members to "fail forward" and learn quickly.- Building a culture of trust, innovation, and emotional intelligence.- Why the best executives lead with empathy- Embracing AI and change for the future of leadership.Podcast Timestamps(00:00) – Keeping it R.E.A.L. – A Blueprint for Leadership Excellence(06:52) - Staying Resilient and Authentic as Leaders(17:40) - Building a Positive and Empowering Culture(30:22) - Fostering Connection(34:02) - Leading with Empathy(46:39) – The Power of Stories(51:20) - Navigating A.I. Transformation for Future LeadershipKEYWORDSPositive Leadership, Resilience, Empathy, Authenticity, Legacy, Gender Parity, Self-Leadership, Growth Mindset, Self-awareness, Psychological Safety, Fail Forward, Fostering Innovation, Emotional Intelligence, Creating Personal Connection, Building Trust, The Power of Storytelling, Diversity, Equity, Inclusion, Artificial Intelligence, Optimism, Navigating Change, Positivity, Gratitude, CEO Success

Explore the transformative power of effective listening and its crucial role in both personal and professional relationships. Discover key behaviors that mark great listeners, such as asking thoughtful questions and engaging actively. Delve into the difference between listening to understand versus waiting to respond. Learn practical techniques to enhance communication, including the art of timing and emotional intelligence. Uncover how empathy can bridge divides and foster stronger connections in our increasingly tech-driven world.

Join me for an engaging conversation with Siri Chilazi, a senior researcher at the Women in Public Policy Program at Harvard Kennedy School, as we explore the crucial topic of fairness in the workplace. Together, we discuss the thoughtful process behind the title of her bestselling book, Make Work Fair, which emphasizes actionable steps to align workplace dynamics with fairness. Siri's expertise as a behavioral scientist provides valuable insights into how organizations can align their practices with their values and aspirations, ensuring inclusivity and equality. Having had the privilege to meet Siri in person at a CEO Mastermind event I recently hosted at Harvard University, I can attest to the powerful impact of her insights on an audience.We unravel the complexities of meritocracy and fairness, diving into real-world examples where biases permeate hiring practices. Through audit studies, we uncover the disturbing reality that meritocracy often remains an ideal rather than a lived reality. Our conversation challenges these discrepancies, emphasizing the importance of clear dialogue and thoughtful intervention. We explore how small, behaviorally designed interventions, like a short video in a global firm, can significantly improve female and international representation, showcasing the power of targeted efforts in creating equitable opportunities.This episode also touches on the strategic use of data to evaluate and address biases in hiring, urging a culture of curiosity and continuous improvement. We emphasize the collective responsibility for Diversity, Equity, and Inclusion (DEI) and the need to recalibrate efforts to avoid unintended consequences. Discover how by harnessing diverse talents and perspectives, we can build inclusive workplace cultures where everyone feels they belong and can thrive.What You’ll Learn- The myths of meritocracy and the real biases affecting hiring practices.- Innovative, behaviourally-designed interventions for fostering inclusivity.- How grassroots initiatives can drive system-level change.- The critical role of data in evaluating biases and the importance of continuous improvement.- The need to recalibrate DEI efforts to avoid unintended consequencesPodcast Timestamps(00:00) - Make Work Fair: More Than A Title(15:27) - Fairness in Workplace Practices(30:06) - Meritocracy and Fairness in Organizations(38:45) - Igniting Change Through Bottom-Up Approaches(46:07) - Building Inclusive Workplace Cultures With DataKEYWORDSPositive Leadership, Focus on Fairness, Make Work Fair, Inclusive Environments, Meritocracy, Overcoming Biases, Improving Hiring Practices, Audit Studies, Diversity, Equity, Inclusion, Grassroots Initiatives, Driving Positive Organizational Change, Leveraging Data, Unintended Consequences, Data-Driven Decisions, CEO Success