How Franchises Innovate from the Ground Up - Dan Claps

In this episode of I Fired My Boss, host Dan Claps sits down with Jason Feifer, the editor-in-chief of Entrepreneur magazine and host of the podcasts Build for Tomorrow and Problem Solvers. Together, they dive into the evolving dynamics of franchising, focusing on how franchisors can stay innovative and responsive to their franchisees. Jason emphasizes the importance of collaboration, noting how some of the most iconic innovations in franchises like McDonald's and Taco Bell originated from franchisees themselves. They discuss how listening to franchisees' on-the-ground insights can drive system-wide success and highlight examples of franchise brands that prioritize a two-way dialogue with their operators. Jason also shares an inspiring story of Taco Bell's CEO, Sean Tresvant, requiring executives to work frontline shifts, illustrating the value of staying connected to the day-to-day realities of the business.

The conversation also delves into the legacy of Entrepreneur magazine and its deep ties to franchising. Jason recounts how the magazine was saved from bankruptcy by a visionary franchisor and has since grown into a powerful resource for entrepreneurs worldwide. As the brand celebrates over four decades of publishing the Franchise 500, Jason shares insights on why franchising remains central to their mission. Whether you're a budding entrepreneur or a seasoned franchisee, this episode is packed with actionable advice and industry insights. Tune in to learn how to foster innovation, leverage franchisee contributions, and build a thriving business in today’s fast-paced world.