Life Kit

How to be a 'supercommunicator'

165 snips
Feb 20, 2024
Charles Duhigg, Pulitzer Prize-winning reporter and best-selling author, explores the art of being a 'supercommunicator.' He discusses how these exceptional individuals create authentic connections through active listening and genuine conversation. Duhigg emphasizes the physiological benefits of meaningful interactions, including improved well-being. He also introduces techniques like 'looping for understanding' to enhance dialogue in conflicts and encourages asking deep questions to foster emotional reciprocity, promoting curiosity and authenticity in communication.
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INSIGHT

Physiological Effects of Connection

  • True connection in conversation is reflected in our bodies and brains.
  • This neural entrainment, like synchronized pupils and brainwaves, is key to understanding and being heard.
ADVICE

Looping for Understanding

  • Use "looping" to show you're listening: ask, repeat back what you heard, and confirm your understanding.
  • This builds trust, especially during conflict, by proving you're actively engaged, not just waiting to speak.
ANECDOTE

Mismatched Conversations

  • Charles Duhigg shares a personal story about miscommunication with his wife.
  • He wanted emotional support, while she offered practical solutions, highlighting the importance of recognizing conversation types.
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