Business of Tech: Daily 10-Minute IT Services Insights Teqtivity's Journey: From Data Breach to IT Asset Management Innovation with AI Insights with Hiren Hasmukh
Hiren Hasmukh, CEO of Teqtivity, discusses the evolution of his company from its origins as TeQube, a smart locker solution, to a comprehensive IT asset management (ITAM) provider. The initial focus was on helping engineers access devices for app development without the hassle of traditional IT processes. As the company grew, it pivoted towards software solutions that enable organizations to manage their entire IT fleet, including laptops, desktops, and mobile devices, while ensuring compliance and cost savings.
Teqtivity's ITAM solution is designed to cater to a wide range of clients, from startups to large enterprises, allowing them to track the lifecycle of their assets from procurement to end-of-life. The company differentiates itself in a mature market through a unique pricing model that charges based on active users rather than the number of assets managed. This approach, combined with customizable software tailored to each client's specific needs, positions Teqtivity as a flexible and user-friendly option in the ITAM landscape.
Hasmukh also reflects on a significant data breach that impacted one of their customers, emphasizing the lessons learned regarding security posture and the importance of ongoing training and testing. Following the incident, Teqtivity implemented more rigorous security measures, including regular penetration testing and the integration of advanced security tools like CrowdStrike to protect their infrastructure and customer data.
Looking to the future, Hasmukh shares insights on the role of artificial intelligence in IT asset management, suggesting that AI will serve as an extension of IT teams rather than a replacement. By automating routine tasks, AI can free up IT professionals to focus on more critical security issues. Teqtivity aims to incorporate AI into its roadmap, enhancing its offerings and helping clients achieve greater organizational efficiency and accuracy in asset management.
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