Masters of Scale Rapid Response: Small business – more stressed than ever, w/H&R Block's Jeff Jones
Nov 2, 2020
Jeff Jones, CEO of H&R Block, sheds light on the emotional and financial toll the pandemic has taken on small businesses. He stresses the importance of resilience and adaptability, urging entrepreneurs to seek help and prioritize their well-being. The conversation explores unique challenges faced by small enterprises, including technology integration and proactive financial planning. Jones also emphasizes the critical role of small businesses in driving economic recovery and the need for strong leadership in navigating societal pressures.
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Pandemic Growth
- H&R Block grew by 3% during the pandemic despite initial uncertainty around operating physical locations.
- They prioritized protecting their employees while still helping people get refunds, adapting with thousands of operating models.
Tax Planning Tip
- Control your tax outcome by strategically managing withholdings on your W-4 form.
- Choose between a bigger refund or more money in each paycheck.
Supporting Entrepreneurs
- H&R Block has deep roots in serving small businesses, stemming from its bookkeeping origins.
- Jeff Jones's personal connection to small business owners fuels his passion for supporting entrepreneurship.