Toolbox for the Trades Episode 44: Leadership Skills More Imperative to Success Than Tech Training w/ Keith Mercurio
If you want loyal customers, you need to influence them.
But how do you do that without feeling shady?
In the latest episode, Keith Mercurio, Sr. Director of Executive Success at ServiceTitan and Founder and CEO of Ethical Influence Institute, shares the secrets of ethical influence and how they can elevate your leadership.
We discuss:
- The power of ethical influence
- How poor messaging shrinks your talent pool
- How to inspire people
- The value of powerful thinking
Check out these resources we mentioned during the podcast:
- The Seven Habits of Highly Effective People
If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts, Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
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