1395 Kahuna Helps Marketplaces Keep Buyers and Sellers Engaged, Way more than $3m in ARR

00:30 – How Kahuna focuses on customer engagement

03:05 – Why they price based on volume and usage

03:50 – How he made the decision to join Kahuna after they approached him

04:50 – Why both of Kahuna's founders are still involved in the company

05:10 – Their team of 40 full-time employees is based in Redwood City

05:40 – Why they've scaled to serve 100 total customers internationally

06:40 – How they have more than doubled revenue year over year

07:00 – Why they've raised close to $50M in outside capital

07:40 – How they are managing churn across

08:30 – Why Kahuna's net revenue retention is well north of 100%

10:30 – How they aim for payback on customer acquisition within 12 months

12:00 – Why computing power is their main expense

13:00 – How their margins are still well within the average SaaS range

13:30 – Why they did an inside round in Q4 2017 and not looking to raise at present

14:00 – How they are still burning cash today

14:15 – Why they are north of $3M in ARR and targeting 100% growth YoY again this year

15:15 – The Famous Five