Micro-coaching Pt. 2: The 3 Levels of Accountability
May 13, 2024
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Learn about the 3 Levels of Accountability in leadership roles, the importance of autonomy and accountability in shaping effective leaders, and how to navigate the interplay between autonomy and accountability in coaching. Discover how leaders can encourage critical thinking and shared accountability to enhance organizational function.
Task level accountability involves mastering basic work units, progressing to processes.
Outcome level accountability empowers individuals to take ownership, achieving desired results with autonomy.
Deep dives
Levels of Accountability: Task Level
Task level accountability involves being responsible for performing basic divisible units of work at standard and on time. Accountability progresses from mastering tasks to creating processes. An example illustrated how teaching a son to mow the lawn signifies task level accountability as a foundational aspect of growth and development.
Levels of Accountability: Process and Project
Moving beyond task level, process and project level accountability involves compiling tasks into sequences and managing projects with defined beginnings and ends. Transitioning from tasks to processes signifies growth and learning in accountability. Anecdotes highlighted the importance of recognizing when individuals have demonstrated mastery at task level before progressing.
Levels of Accountability: Outcome Level
Outcome level accountability represents the ultimate stage where individuals take ownership and autonomy in achieving desired results. Delegating outcomes with autonomy requires critical thinking and discretion. The podcast emphasized the positive correlation between accountability and autonomy, highlighting the significance of earning autonomy through demonstrating results.
Accountability means being answerable for performance. The scope and levels to which we are held accountable vary based on role, willingness, skill, and need. But we can all agree that organizations function based on shared accountability. This means that as teams increase their capacity for accountability, organizational function will also increase.
So how do we become accountable to the unenforceable, ourselves? Here’s another diagnostic tool that you can use to determine where your people work currently, and where they want to be. The 3 Levels of Accountability illustrate the relationship between autonomy and accountability and help us set our sights on the ultimate goal: Outcome-level accountability.