Grow Your Video Business 343. Embracing Human-Centered Communication: Insights from Ethan Beute on Personal Connections in a Digital World
In the digital landscape that we live and do business in, the human-centered connection has been stripped away from many of our relationships. On today’s show I talk with Ethan Beute about how to overcome this hurdle and excel in all of your relationships through embracing human-centered communication. We focus on one of the simplest and most effective ways to break down this digital isolation - video messaging. Sending video messages allows you to interact with others like no other form of digital communication. By leaning into human vulnerability and accessing all of the forms of verbal and verbal communication, video messages communicate your message and leave no room for misinterpretation. They also make the viewer feel heard and understood. All of these aspects combined with a genuine care for your clients will build healthy, long-lasting relationships that evolve into the backbone of your entire business!
Key Takeaways- Digital communication strips the humanity from our business relationships
- Use video messaging to build genuine connection and make your clients feel valued
- Never try to solve conflict over text-only messaging
Ethan Beute is Chief Evangelist at BombBomb, Wall Street Journal bestselling author of "Human-Centered Communication" and "Rehumanize Your Business," and host of Chief Evangelist and The Customer Experience Podcast.
In This Episode- [00:00] Welcome to the show!
- [03:46] Meet Ethan Beute
- [05:28] Why video communication?
- [17:47] Personal growth through responding well
- [22:56] Impactful examples
- [32:05] Specific use cases
- [37:52] What is BombBomb?
- [40:25] Bonus use cases
- [44:26] Outro
“The sincerity matters above all.” [12:10] - Ethan Beute
“All anyone that we’re working with wants out of life is to be seen as the unique individual human being that they are; that they matter.” [14:30] - Ethan Beute
“Our single biggest impediment to growth is human vulnerability: fear of judgment, fear of rejection…” [28:05] - Ethan Beute
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