Erica Keswin is a consultant, podcast host, and author of the newly released book, The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company. As a longtime HR leader, consultant and researcher on workplace trends, Erica has been observing the changes in employee expectations out of work and the workplace, as well as identifying opportunities to truly rethink the way that we work.

During our conversation, Erica spoke about some of the changes in the world of work that she has observed that have only grown over the past few years, as well as what prompted her to look at the employee experience and specifically rethinking some traditional norms of the workplace. We also spoke in depth about how to rethinking some of the traditional norms of the of the employee experience, around onboarding, flexibility, retention, and people managers, along with ideas and best practices Erica found from her work and research that she’s seeing companies implement to attract, engage, and develop employees in today’s world of work.

Links:

Erica’s Website: https://ericakeswin.com/
Erica’s LinkedIn:https://www.linkedin.com/in/ericakeswin/
Erica’s book: https://www.amazon.com/Retention-Revolution-Surprising-Employees-Connected/dp/1265158681

S3:E21: Reimagining Retention with Erica Keswin