When Rob Stone, National Partner Director for Xero Australia, moved into a management role, he focused on a particular leadership style – one that offers autonomy, empathy, and empowerment. He shares the ways he uses positive feedback, deep listening, and inclusion as keys to a happy, productive team.

Episode Highlights:

• Structured vs unstructured mindfulness
• Recognizing that it’s ok to take time for yourself
• Transitioning into a leadership role
• What sales is really about
• The importance of listening “three layers below”
• How to be an effective manager
• Storytelling and empathy

About Rob

Rob Stone has been working with fast growing businesses since 2003, when he started with E&Y’s entrepreneurial services division. Currently, as National Partner Director for Xero Australia, Rob leads a dedicated team who helps accountants, book keepers, and financial planners become highly efficient, rapid growth businesses.

Resources Mentioned in the Show:

• Xero
• Adam Fraser
• Part 1 of this episode

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